Identify and respond to clients with multiple or complex support requirements.
The CHC52021 – Diploma of Community Services prepares students to take on leadership, case management, and coordination roles within the community services sector.
This qualification equips learners to design and deliver person-centred programs, support individuals and groups, and make a meaningful impact on community wellbeing.
Graduates will develop advanced skills in case management, program coordination, counselling, and supervision, working autonomously within a wide range of service environments.
Career Opportunities include:
Graduates may progress to the Advanced Diploma of Community Sector Management or pursue university-level studies in social or community work.
This qualification is ideal for individuals seeking to lead, support, and empower others through social and community-based programs.
RPL or Credit Transfer options are available for those with prior qualifications or industry experience.
RPL or Credit Transfer options are available for those with prior qualifications or industry experience.
Duration: 104 weeks
Placement: Minimum 200 hours in a registered community service setting
At Eureka Institute of Management, we welcome dedicated students ready to contribute to the community services sector.
Pathway to Care Empowerment:
Graduates will be prepared to lead small teams, support individuals with complex needs, and contribute meaningfully to community inclusion.
This qualification also opens pathways to advanced roles in Community Services and Disability Leadership.
At Eureka Institute of Management, we welcome dedicated students ready to contribute to the community services sector.
Pathway to Care Empowerment:
Graduates will be prepared to lead small teams, support individuals with complex needs, and contribute meaningfully to community inclusion.
This qualification also opens pathways to advanced roles in Community Services and Disability Leadership.
To achieve the CHC52021 – Diploma of Community Services, students must complete 20 units — 12 core and 8 electives — carefully selected to align with industry needs and best practice standards.
Identify and respond to clients with multiple or complex support requirements.
Design and deliver programs that meet community and individual needs.
Manage emergency or high-stress situations with professionalism and empathy.
Plan, implement, and evaluate individualised support plans for clients.
Understand social, cultural, and economic influences on individual wellbeing.
Identify and support clients affected by family violence with sensitivity and safety plann
Promote respect and inclusion within multicultural and diverse communities.
Support cultural awareness and safe service delivery practices for Indigenous clients.
Ensure compliance with laws, ethics, and professional boundaries in community work.
Provide emotional and professional support to team members in challenging roles.
Evaluate personal performance and commit to continuous improvement.
Promote and monitor health and safety practices within the community services environment.
Encourage independence and confidence among clients to achieve personal goals.
Promote engagement and belonging within diverse communities.
Deliver comprehensive, individualised support for clients with high-level needs.
Apply strategies to assist clients experiencing mental health challenges.
Create effective communication systems to enhance collaboration and outcomes.
Implement inclusive policies and foster diversity across community service organisations.
Apply behaviour management principles that maintain dignity and respect.
Deliver essential first aid responses in community and workplace environments.
Please refer to the 2024 Fees Schedule
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Level 6, 440 Elizabeth St, Melbourne, Victoria, Australia 3000
Email: admissions@eureka.edu.au
Tel: 03 9125 0960
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